How To Address Difficult Behaviours

Leading Through Conflict

There's value in conflict. Strong teams are forged in friction. 

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Every team must go through a storm. How they navigate that storm, and deal with the conflict, determines the teams viability.

This course would suit:

  • Individuals wanting to set clear boundaries for a more enjoyable workplace
  • Operational Employees wanting to contribute to a collaborative environment
  • Middle Managers wanting to unify their team
  • Small Business Owners wanting to maximise output by minimising drama
  • Aspiring Leaders wanting to self-develop leadership skills
  • Newly promoted Leaders wanting to establish sound leadership capabilities
  • Senior Leaders seeking to model excellent behaviour
Office culture doesn’t turn toxic because of a few bad seeds. It turns toxic because leadership didn’t see, or outright ignored, the signs.

Bullying and harassment can have detrimental effects on one's health and lead to burnout. Empirical evidence shows that a toxic work environment significantly impacts job productivity. By participating in this course, you will be able to dig deeper into the issues that cause a toxic culture. You will discover fundamental differences between yourself and your co-workers, providing you with a greater perspective and understanding of others' behaviours.

By attending this course, you will learn how to navigate difficult behaviour, set clear boundaries that actively disengage people from negative interactions, and encourage shared recognition and appreciation for your peers. With your newfound confidence, you will lead your team in a way that rebuilds trust.

How it works

We understand there can often be a gap between knowledge and execution, which is why this course comes with downloadable activities to support you at the level of implementation. 

1. Start any time, day or night


Once you have purchased this module, you will receive an email with your username, password and a link to your own account, from here, you can change your password and access the class content.


2. Access to the Video Training


Learn at your own pace by setting aside 10 – 20 minutes a day, or longer, to review and integrate your learnings. Fits into even the busiest of schedules.


3. Community Learnings


Connect with us on LinkedIn to share your learnings, ask questions and gain recommendations from your peers.


4. Optional Add-On - Executive Coaching


If you would like access to further material, mentorship or guidance, you are welcome to apply for a one-on-one executive coaching session with one of our many experienced leaders within The Eighth Mile Consulting Team.

Navigation goes along way. 

Turn hostile communication into constructive conversations. This course is designed to help teams struggling with:

  • Different behavioural and personality types
  • Defusing Conflicts
  • Uncovering hidden problems
  • Preventing conflicts before they occur or escalate
  • Communication techniques for reducing conflict


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Select Package

399.00

Meet the Facilitators

David Neal and Jonathan Clark are among the most recognised voices in leadership development in Australia. Their work has been acknowledged by multiple industry awards and national recognition. Their influence in shaping how leaders think about capability, decision-making and performance under pressure is unrivalled. 

Jonathan Clark

Jonathan
Clark

COO

2021 Sunshine Coast Small Business Awards  Education and Training Winner
2022 Sunshine Coast Small Business Awards Export Finalist
2022 Sunshine Coast Small Business Awards Education and Training Finalist

Drawn from lessons learned in the military, and in business, we make leadership principles tangible and relatable through real-world examples, personal anecdotes, and case studies.

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